How to send group messages on WhatsApp? Reach customers accurately without being blocked

In WhatsApp marketing, group messaging is an important way to increase customer reach, promote products and increase interaction. However, many people encounter problems such as: group messaging is easy to be blocked, the success rate of message sending is low, and customer response is not high . If it is not done properly, it will not only affect the marketing effect, but also may lead to account restrictions.

So, how can you safely and efficiently send messages to groups via WhatsApp to ensure that the messages can reach customers accurately while avoiding the risk of being blocked? This article will analyze the key skills of WhatsApp group messaging in detail , and introduce how to use the Fbsee customer service system to achieve efficient batch sending, so that your marketing effect can be doubled.

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The role of WhatsApp group messaging

Compared to adding friends and sending messages individually, the advantages of WhatsApp group messaging are:

· Reach a large number of customers at one time and improve the efficiency of information dissemination.

· Reduce communication costs and save time and effort in manual sending.

· Improve customer interaction rate and allow more users to receive marketing information in the first place.

· Support targeted marketing , push personalized messages to different customer groups, and improve conversion rates.

However, WhatsApp's risk control mechanism has strict restrictions on group messaging, and blind operation may result in account restrictions or even bans. Therefore, when conducting WhatsApp group messaging, you must master the correct methods and techniques .

Is it easy to get blocked for mass messaging? These steps can help you avoid risks

In order to prevent spam from spreading, WhatsApp has set certain restrictions on group messaging. If you are not careful, it is easy to trigger the account blocking mechanism. Here are the key tips to avoid being blocked:

1. Control the daily sending volume

· It is recommended that new accounts send no more than 50 group messages per day , and gradually increase the number of messages sent.

· for old accounts should not exceed 500 per day , and they should be sent in batches to avoid sudden large-scale mass messages.

· Use the intelligent group messaging function of the Fbsee customer service system to set up different accounts to send messages in turn, thereby reducing the operation frequency of a single account.

2. Avoid sending the same content

· WhatsApp will detect a large number of identical message contents, so it is recommended to use different text formats to avoid sending the same text in batches.

· The Fbsee customer service system supports the random variable function, which can automatically adjust the keywords in the message to ensure that each message is slightly different, thereby reducing the risk of being blocked.

3. Send mass messages to customers using the saved contacts

· Mass messages from unknown numbers can easily trigger account blocking . It is recommended that you prioritize sending messages to customers who have saved your number .

· You can guide customers to save your number first , and then send group messages to increase the success rate of message sending.

4. Combine human interaction to improve credibility

· After sending the group message, you can manually interact with some customers to simulate real communication and avoid WhatsApp detecting account anomalies.

· The Fbsee customer service system supports intelligent automatic replies . After the customer replies, it automatically conducts personalized interactions to improve the naturalness of the account.

Use Fbsee customer service system for WhatsApp group messaging

In order to improve the efficiency of group messaging and reduce the risk of being blocked, it is recommended to use the Fbsee customer service system , which provides professional WhatsApp group messaging functions, including:

1. Send messages to multiple accounts to avoid account blocking

· Supports group messaging from multiple WhatsApp accounts at the same time , reducing the operational pressure of a single account and the risk of being blocked.

· It can be sent in batches in turn to mimic real user behavior, making it more difficult for WhatsApp to detect anomalies.

2. Import customer numbers with one click

· Supports importing customer data in Excel, CSV and other formats , quickly sorting and screening target customers, and improving the accuracy of mass messaging.

· You can create multiple different contact lists for different customer groups and send targeted mass messages .

3. Intelligent transformation of message content to reduce the risk of being blocked

· Fbsee supports intelligent text replacement , randomly inserting different variables into each group message to ensure that each message is different and evade WhatsApp's detection.

· For example, you can send:

o “Hi [customer name], we have the latest promotion, come and check it out!”

o “Hello [customer name], our new products are on sale, don’t miss out on the discount!”

o “Hey [customer name], want to get exclusive discounts? Contact us now!”

4. Automated follow-up to increase conversion rate

· After sending a group message, Fbsee can automatically follow up on the customer's response and execute the preset automatic reply strategy to increase the interaction rate.

· For example:

o If the customer replies "interested", Fbsee will automatically send the product details.

o If the customer replies "price", Fbsee will automatically send a quote.

How does WhatsApp group messaging increase conversion rates?

The ultimate goal of group messaging is to increase customer conversion rate, not to make users feel harassed. The following are key strategies to increase conversion rate:

1. Send high-value messages

· Don't just post ads , but provide content that customers are actually interested in, such as industry news, limited-time offers, practical tips, etc.

· For example, if you are an e-commerce seller , you can send:

o "Today's limited time offer! Spend over $100 and get $20 off. Promotion only for 24 hours!"

· If you are an education and training institution , you can send:

o "How to improve your competitiveness in the workplace? Get our latest course materials for free!"

2. Promote through WhatsApp Stories

· WhatsApp status is similar to Moments, and you can post pictures, videos, links and other content.

· After sending group messages, you can guide customers to check your WhatsApp status to further enhance brand exposure.

3. Manage customers by group and send targeted information

· Not all customers are suitable to receive the same message. It is recommended to use Fbsee's customer tag function to classify customers into:

o Potential customers : Regularly send valuable industry information to enhance trust.

o Potential customers : send preferential information to promote conversion.

o Old customers : Send member-exclusive benefits to improve loyalty.

Industry case: Sales growth brought by WhatsApp group messaging

Case 1: Mass marketing of cross-border e-commerce

· A cross-border e-commerce company uses the Fbsee customer service system to send group messages via WhatsApp, sending discount information to 500 target customers in batches every day.

· Through intelligent message transformation and automatic follow-up functions , the final conversion rate increased by 30% and the risk of account suspension was greatly reduced.

Case 2: Online course promotion by educational institutions

· An online education institution uses Fbsee's targeted mass messaging function to send limited-time discount information to students who have signed up for trial courses.

· Through automated follow-up, more than 40% of customers eventually signed up for formal courses , effectively increasing sales.

Conclusion

WhatsApp group messaging is an important tool to improve marketing efficiency, but if the method is not appropriate, the account may be blocked and even affect the customer experience. Through the Fbsee customer service system , you can achieve multi-account group messaging, intelligent message transformation, automatic reply follow-up , ensure that the information reaches customers accurately, and avoid the risk of account blocking. If you want to make WhatsApp marketing more efficient and safer , you might as well try these methods to further grow your business!