How to enable automatic translation in WhatsApp chats? Even a novice can easily use it

The most frightening thing for overseas customer service is not that there are too many customers, but that you can't understand what the customers say. Today a Thai customer comes to consult, tomorrow an Arab customer sends a message, and the day after tomorrow a Spanish customer asks a question. The language barrier is simply a mental explosion. Many friends who do cross-border e-commerce or overseas services will ask: How to turn on automatic translation of WhatsApp chats? Is there a way to automatically convert foreign languages into Chinese?

WhatsApp automatic translation function from a practical perspective, and even a novice can easily get started. At the same time, it will also tell you about a useful customer service system that can solve the trouble of multi-language chat with one click, so that you no longer have to stare at Google Translate for a long time.

👉WhatsApp diversion link/counting/following/receiving fans/multiple accounts/translation/intelligent customer service software: https://fbsee.com/en

😊For free trial, please contact TELEGRAM✈ official customer service: @Fbsee

Does WhatsApp natively support translation? What are the limitations of the function?

Many people think that WhatsApp will automatically translate like WeChat, but it is not. Currently, WhatsApp does not officially provide a built-in automatic translation function . You can only manually copy and paste into Google Translate, or install additional third-party translation apps for auxiliary translation.

But this approach is too inefficient, especially for customer service. You have to translate a customer's sentence across several pages, and once the amount of information is large, it is simply too much to handle. In addition, sometimes the information comes from different accounts or devices, and manual translation may cause omissions or misunderstandings .

Therefore, if you want to achieve "whatever language the customer speaks, you can directly display the translated content", you must rely on an external customer service system or translation plug-in tool .

How to set up automatic translation? Several common methods for ordinary users

Let's take a look at some of the most common translation methods:

1. Use the “Tap to Translate” feature of the Google Translate App:

Open the Google Translate App > Settings > Enable "Tap to Translate", then long press and copy the text in WhatsApp, and the floating window will automatically pop up the translation box. However, this method is still semi-automatic and requires you to actively copy the content.

2. Using the split screen or floating window of the Android system:

Android users can use multitasking split screen to open WhatsApp and the translation app side by side and translate while watching, but this requires high operating fluency and can easily block the chat interface.

3. Use browser plug-ins to achieve web translation:

If you are using WhatsApp Web, you can install a browser plug-in (such as Chrome's Transover) to automatically translate foreign language content on web pages. However, this method is not available on mobile devices, and the translation may not be accurate.

Although these solutions can temporarily solve the translation problem, they are not truly automated . Once the customer service staff becomes busy, they still cannot keep up with the customer's speaking speed and the rhythm of their questions.

The automatic translation solution of professional customer service system is more reliable

Compared with various third-party gadgets, a professional customer service system that supports automatic translation is particularly useful. The system directly integrates a multilingual translation engine, without the need to copy and paste or jump to the APP. The interface displays the translated content of what the customer says, truly realizing two-way instant translation .

Taking the Fbsee customer service system as an example, it has a built-in translation module in the customer service chat window, which supports automatic recognition and mutual translation of more than 300 languages around the world , including Arabic, Vietnamese, Thai, Indonesian, Spanish, Portuguese, etc., covering the languages of common overseas markets.

You only need to turn on the automatic translation button to let the system automatically process all customer messages. No matter what language the customer sends, the system will automatically display the translated content below the message. The Chinese messages sent by the customer service will also be automatically translated into the customer's language, making the entire communication process smooth and smooth.

Multilingual management experience for customer service teams

Some customers prefer a mix of Chinese and English, and some even switch languages in the same message. Fbsee's system supports automatic identification of language sources and matching translation models , rather than using English as a unified bridge language, which results in higher translation accuracy and more authentic context.

At the same time, if your team needs multiple people to collaborate to handle markets in different languages, Fbsee can also configure independent language rules for each account. For example, if customer service A is connected to the Latin American market, the system will translate Spanish by default; customer service B is responsible for Southeast Asia, and the system will translate Thai or Vietnamese, truly matching on demand.

What additional benefits can automatic translation bring?

In addition to facilitating daily communication, automatic translation can also solve many practical problems, such as:

l Improve customer satisfaction: Customers see language they are familiar with, which makes them feel more professional and considerate.

l Reduce misunderstandings and complaints: Using a translation system instead of manual guesswork can avoid misunderstandings caused by language bias.

l Save labor costs: No need to hire multilingual customer service staff, you can use ordinary customer service + translation function to serve customers from multiple countries.

l Improve conversion rate: faster response and more accurate reply will naturally lead to higher transaction rate.

Especially for users who run independent websites or overseas advertising, the slogans and landing pages are in English, but the customers ask questions in the local language. With an automatic translation system, the entire conversion chain can be opened up, and there is no need to worry about "I don't understand what the customers say."

How can novice users quickly get started with the translation function?

If you are a seller or customer service team that is just starting out, it is okay if you don't have a technical background. Fbsee provides a fool-proof configuration interface . Just check "Turn on automatic translation" and the system will start recognizing and translating chat content. You can also set the target language, default language, whether to display the original text, and other options as needed. The interface is intuitive and easy to operate.

In addition, the system also provides "translation log" and "translation accuracy optimization" functions. The background can monitor in real time which languages' translation results are more popular, whether customers can smoothly understand the reply content, etc. These data can reversely optimize customer service language.

The Fbsee system supports multiple platforms such as Windows, Mac, Android, and iOS. You don’t need to download additional plug-ins, just log in to the backend and use it. Whether you are a personal studio or a multinational enterprise, you can quickly access it and get the configuration done in 10 minutes.

If you are doing overseas after-sales customer service, marketing or community services and encounter language difficulties with customers, you may want to try the Fbsee customer service system . You can now contact the official website to get a free trial and experience the pleasure of "speaking your native language and the system will help you translate", making your service more professional and international.